Service Terms & Conditions

Last Updated: August 2026

1. Introduction

Welcome to the Job Search While Employed – Quiet Search Strategy Session, a professional consultation service provided by Digital Butterfly Communications, LLC/AnaGoehner.com (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our service and outline the rights and responsibilities of all parties involved.

By purchasing or scheduling a Job Search While Employed – Quiet Search Strategy Session or any paid 1:1 service provided by Digital Butterfly Communications, LLC/AnaGoehner.com (“Company,” “we,” “us,” or “our”) with Ana Goehner (“Coach,” “we,” “us,” or “our”), you (“Client” or “you”) agree to the following Terms and Conditions. Please read them carefully before completing your booking.

2. Payment & Platform Fees

• Pricing Currency: All prices are listed and billed in United States Dollars (USD).

• Payment at Booking: Full payment is required at the time of booking to reserve your calendar slot.

• Taxes & Processing Fees: Applicable platform fees, processing fees, or taxes charged at checkout are the responsibility of the client and are displayed prior to final payment.

3. Rescheduling & Cancellation Policy

Your session time is reserved exclusively for you. Because significant diagnostic preparation occurs prior to our call, the following policies strictly apply:

• 24-Hour Rescheduling Notice: If you need to reschedule your session, you must do so at least 24 hours prior to your scheduled start time using the link provided in your confirmation email.
• Rescheduling Limit: Sessions may be rescheduled a maximum of one (1) time and must be rebooked within 30 days of the original booking date. After one reschedule or past the 30-day window, the session fee is forfeited.
• No-Shows & Late Cancellations: Cancellations made with less than 24 hours’ notice, or sessions missed without prior notice (no-shows), are strictly non-refundable and forfeit the entire fee.
• Late Arrivals: If you are more than 10 minutes late to your call without prior notice, the session will be treated as a no-show and forfeited to protect calendar schedules.

4. Session Delivery & Client Preparation

• Location: All sessions are conducted virtually via Google Meet.
• Required Materials: Clients are expected to attend the call on a desktop or laptop computer with access to their live LinkedIn profile. Current resume materials may be submitted in advance or shared via screen share during the call.
• Post-Call Action Summary: All clients will receive a written Action Plan Summary following the call, regardless of whether the session was recorded.

5. Confidentiality & Session Recording

• Discretion & Privacy: We respect the highly sensitive nature of searching for a role while currently employed. Your identity, materials, and session details will remain strictly confidential.
• Optional Call Recording: At the beginning of your call, the Coach will verbally ask if you wish to have the session recorded. Recording is entirely optional and performed only with your consent.
• Storage & Deletion: Approved recordings are shared privately via Google Workspace strictly for your personal reference. All video recordings are permanently deleted after 30 days.
• Use Restrictions: Session recordings are strictly for the Client’s personal, non-commercial use. Recordings may not be publicly distributed, published, uploaded to social media, shared, or posted online under any circumstances.

6. Intellectual Property & License

• Ownership: All strategy frameworks, diagnostic intake tools, templates, and written Action Plan Summaries provided to you remain the sole intellectual property of Ana Goehner.
• Limited Individual License: Materials provided to you are personalized specifically for your individual career search. You are granted a limited, non-exclusive, non-transferable license to use these materials for your personal career development. You may not reproduce, resell, share with third parties, or distribute these frameworks commercially.

7. Disclaimer & Scope of Work

• Teaching & Diagnostic Model: The Quiet Search Strategy Session is an expert diagnostic, advisory, and teaching service. It is not a “done-for-you” resume writing service, legal counsel, or psychological therapy.
• No Guarantee of Employment: While our sessions are designed to identify bottlenecks and optimize your strategy, Ana Goehner cannot and does not guarantee specific job offers, interview callbacks, salary increases, or employment outcomes. Hiring decisions remain entirely within the discretion of third-party employers.

8. User Responsibilities

By using our service, you agree to:

• Provide accurate information in your booking questionnaire
• Show up on time for your scheduled session
• Implement recommendations at your own discretion
• Understand that this is a consultation service, not a guarantee of job search success

9. Limitation of Liability

To the maximum extent permitted by law, we shall not be held liable for:

• Any loss of income, employment opportunities, or business relationships resulting from your use of this service
• Any unintended profile visibility changes caused by LinkedIn’s algorithm updates
• Technical issues during the video call that are beyond our control

10. Dispute Resolution

In the event of a dispute, we encourage open communication to resolve the issue amicably. If a resolution cannot be reached, disputes will be handled through mediation or arbitration in Raleigh, North Carolina, under the governing laws of North Carolina, USA.

11. Contact Information

For questions regarding these Terms, please contact us prior to booking at:

Email: support@anagoehner.com

By proceeding with payment, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.